We Are
Advocates.
OUR STORY
Beginning in the Summer of 2003, our parent organization SCOPE established Patient Health Advocates as a child and family resource center at the UCLA 200 Medical Plaza in the waiting room of the Children's Health Center. SCOPE came about when medical students, public health graduate, and undergraduate students saw that there was a need to provide more comprehensive care to its patients and their families.
Advised by Dr. Alice Kuo, head of Medicine-Pediatrics, and Dr. Siyi Yung, pediatrics attending, Patient Health Advocates connects underserved patients to helpful resources in their communities that can improve their health and wellbeing. Advocates are paired with residents and attendings to help improve patient care.
Currently, Patient Health Advocates shadows residents and attendings at UCLA’s Witherbee Foundation Children's Health Center, Medicine-Pediatrics Comprehensive Care Center and Internal Medicine Suite in order to carry out social casework with patients of all sociodemographic statuses, income levels, ethnicities, and ages.
To learn about our parent organization, SCOPE, visit uclascope.org.
OUR VALUES
Our core work aims to empower families with information and the help they need to live healthy lives. Through our services, we actively listen to our patient’s stories, provide them with resources, and work with their doctors to see their needs met. We also seek to educate our members and foster a supportive community for them to thrive.
Empathy & Respect
Our core work aims to empower families with information and the help they need to live healthy lives. Through our services, we actively listen to our patient’s stories, provide them with resources, and work with their doctors to see their needs met. We also seek to educate our members and foster a supportive community for them to thrive.
Empowerment & Education
We always continue to improve ourselves, our services, our resources. We rely on data to improve our resource database, our intake process, our resource delivery. We are go-getters who see problems and implement unique solutions.
Research & Innovation
We believe that working collaboratively yields better results than working alone. Our success and continual growth depends upon the collective passion, energy, and contributions of all our members. We combine our shared skill sets and knowledge to best serve our patients and accomplish real, impactful change.
Teamwork & Collaboration
PROJECT TEAMS
Resources
Responsible for maintaining and creating materials to improve volunteer caseworking and better serve our patients.
Technology
Develops new methods to obtain patient feedback and data in order to investigate areas of improvement and success in our workflow.
Outreach
Increases PHA’s influence on- and off-campus by collaborating with internal and external organization and develops external-facing materials.
Community
Fundraises, plans socials, and organizes professional development resources for PHA members.
Health Systems
Facilitates the onboarding and offboarding process for all volunteers and keeps volunteers active throughout the year.
Transitional Care
Bridges the gap in medical education and care for patients transitioning from pediatric to adult care by providing necessary information and resources.
Didi Hirsch
Works to develop a registry of patients who received referrals to Didi Hirsch in our CHC, MPCCC, and IMS clinics.